About Us | "If you deprive yourself of outsourcing and your competitors do not, you're putting yourself out of business."

Who Makes Up Taskforce BPO?

About Us

Taskforce BPO was founded by experienced business professionals from both the US and Macedonia. With a variety of business experience across multiple industries, we know exactly what it takes for a business, no matter whether a startup, SME or large company, in order to climb the ladder of success!


  • We are an American owned business with 50 years combined insurance industry experience;
  • We boast a US born, educated, and experienced multi-lingual management team in our Global Delivery Center to assure the US quality and standards;
  • We provide a cost effective way to enhance your sales and service teams;
  • Our Headquarters is located in Knoxville, Tennessee and our Global Delivery Center is in Bitola, Macedonia.


Our Global Delivery Center currently employs over 150+ staff with lots of room for growth. Taskforce BPO is constantly looking for the best and brightest future employees. We can be ready to hire new staff and begin growing your business while cutting your costs in no time!

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How can Taskforce BPO help you?

Increase Efficiency


Eliminate time-consuming administrative and back-office tasks;

Improve and focus on core competencies;

Add a layer of quality control by allowing your virtual employees to hold your local team to high performance standards and vice versa
Improve internal communication;

Free up your staff to be more productive!

Reduce Cost


Lower monthly overhead and salary costs while retaining quality service.

Find out how much you can save through our American Know-how, European Quality and Macedonian Value:

Custom Scalability


Our specially trained teams of professionals and customizable service agreements and projects are flexible to meet your specific needs. Whether you'd like to start small and roll-out an expansion plan or start big with a qualified team of experts in your industry, we can make it all happen!