Business Process Outsourcing
Managing Operating Losses in US Healthcare Industry
January, 2018. Like hospitals, physician practices face growing cost pressures and decreased operating results, AMGA reports. In a competitive market with constantly changing standards, best practices, regulations and more, healthcare organizations need to have a large volumes of liquidity and healthy profit margins just to maintain a modern standard of service.
Operating losses per physician grew from 10% of net revenue in 2016 to 17.5% last year, according to the 2017 Medical Group Operations and Finance Survey. Total losses per physician climbed from a median of 95,138 in 2016 to $140,856 in 2017.
During the two-year period, median net professional revenue dropped from $682,735 to $681,322, despite a median increase $111,275 in gross professional revenue — from about $1.2 million to about $1.3 million.
The majority of integrated groups are small to mid-size (13 of the 15 reported) and, as expected, these group sizes also reported increasing operating losses per physician. Large groups, with more than 300 physicians, saw a decrease of operating loss, from 2016’s loss of $172,746 per physician to a loss of $35,477 per physician in 2017.
These trends are particularly true for small to mid-sized Integrated Health Systems which saw a 15% increase in operating losses from 2016 to 2017. Although larger organizations posted a significant average reduction in operating costs, it is evident that the healthcare industry is heavily subject to advantages of scale, but increasing volume alone is no longer a viable solution. A 2013 Massachusetts state study on hospitals shows large variations in efficiency when compared to size and key functions (commercial vs public payouts; teaching vs non-teaching hospitals) highlighting the volatility and sensitivity associated with operational margins for all healthcare organizations. Managing operating expenses often comes down to finding the right balance and leveraging the right resources.
Major Contributors to Diminishing Operating Margins:
- High/Fluctuating Wages
- Rising Overhead Costs
- Maintaining Regulatory Compliance
- Limited Revenue Streams
- Inefficiency and Redundancies
“CEOs are pursuing new cost-cutting measures. Among these are developing new staffing models, shifting patients to outpatient services, and reducing administrative and supply costs.”