Healthcare BPO | Business Process Outsourcing
Non-revenue Generating Tasks
Inaccurate Coding Ops
High Overhead Costs
High Salary Costs
Limited Office Space
Slow Calling Process
Inconsistent Follow Up
High Days Sale Outstanding Ratio
Rising Delinquent Payments
or any number of constraints stifling your organization's growth
Our staff of Healthcare BPO professionals provide a variety of services to Healthcare facilities throughout the United States. We currently provide:
- Revenue Cycle Management (RCM)
- Medical Coding Services - CPC (Certified Professional Coder) and ICD-10 certified
- E/M Services
- Medical Billing
- Claims Calling
- Back Office Data Entry
- Customer Care Support (Phone Representatives)
We can save Healthcare and Urgent Care facilities tens of thousands of dollars every year while improving the quality of their services!
Our team of administrative specialists can streamline and remove the burdensome patient registration process from your office to ours. Regardless of which software you use, our team can integrate and seamlessly transition this task without missing a beat.
Another similarly burdensome yet important task, appointment scheduling for patients can be managed and run by our team of professional virtual assistants. An important front-end and preliminary phase of the RCM process, this task plays an important role in customer satisfaction.
The eligibility and verification of your patients' insurance claims is a vital task in the preliminary stages of the Medical Billing process. In advance of the patients' appointment dates, our tasks require our telecommunication and phone rep professionals to contact insurance providers to verify whether the patients have any outstanding or future payment responsibilities to be completed. An accurate and efficient pre-insurance verification process can significantly reduce the rate of denials.
The quality of an insurance claim is crucial to the successfulness and flow of the medical billing process. Accurate data entry of patient demographics, referring physicians, CPT and ICD Codes, and Modifiers, as well as quality control and assurance, are key components in the submission and follow-up claims process.
Taskforce BPO offers CPC and ICD-10 certified professional coders with a proven track record of accuracy and efficiency. Our tiered medical coding approach including coders, quality control specialists, and shift, communication, compliance and divisional leaders assures our clients the most up-to-date and efficient medical coding practices in the market; all while maintaining a competitve edge on other traditional BPO destinations.
The charge entry process includes receiving EOBs (Explanation of Benefits) in a secure electronic format, entering the appropriate account and amount fields, as well as making any necessary adjustments and verifications before being finalized into the billing system. Furthermore, follow ups on incomplete records or denials proceed until each account is complete and accurate.
Cash Posting (Payment Posting)
At the end of the medical billing cycle is the cash or payment posting task, where all finalized patient billing records are uploaded into the client's medical billing system. Our team of professional medical billers offers accurate, quality assured cash postings through detailed payment and EOB analysis.
Whether a physicians office, surgical center, hospital or urgent care facility, the denials management process is a crucial task in order to maintain on-time payments and a clear insurance understanding from patient to healthcare practitioner and insurance provider. Taskforce BPO's staff of coding and billing professionals can deliver the high-quality and price competitve denials management back-offce solution to your practice that you have been looking for.
Accounts Receivable and Follow Up
Our English profficient coding and billing professionals are the ideal solution for filing of appeals, assessing insurance low pays, updating insurance contracts, managing unapplied balances, managing refunds, processing patient statements and delinquency letters and more. Our European workforce of talented and highly educated medical professionals is ready to take on the biggest of challenges.
The fastest growing division at Taskforce BPO, our Medical Coding department is comprised of young, talented individuals with a variety of medical backgrounds. We boast CPC (Certified Professional Coders) and ICD-10 Certified Coders who have an excellent, proven track record of efficiency and accuracy.
50 - 70%
Reduced Operating Costs
Our MedicalCoding Process:
Allow Taskforce BPO to become your virtual right hand when it comes to the Medical Billing Process for your clinic or practice. In keeping up to date with the latest regulations and practices, Taskforce BPO's Healthcare professionals provide the highest quality in: